21st & 22nd March 2024
ICEM Summit Berlin
International Customer Experience Management Summit
Sponsors
Knowledge partners



















POWER OF CONNECTIONS
Whom will I meet there
Members of the Board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of Departments from the Banking, Pharmaceutical, Telecommunication, and Insurance involved in:
Customer Experience Management | Customer Journey Mapping | Digital Experience & Chatbots | Information Technology & AI | Customer Insight & Satisfaction | Digital Transformation | Omnichannel Management | User Experience & Design Thinking | Knowledge Management | Conversational AI and Chatbots
WHATˇS INSIDE
Register early
to save 20% off your ticket
By registering early you get:
- Ensure your spot is reserved
- Gain access to exclusive content.
- Gain access to digital libraries.
- Get into our referral program.
- Enjoy complimentary accommodation
WELCOME TO
Berlin
Welcome to Berlin, the capital city of Germany and the perfect location for our upcoming ICEM summit. Berlin is known for its exceptional range of landmarks, vibrant cultural scene, and unique way of life that balances a bustling energy with a relaxed atmosphere. The city is particularly renowned for its striking contrasts, where historical buildings coexist with modern architecture, seamlessly blending the past and present. We believe that Berlin’s dynamic and inspiring atmosphere makes it the ideal backdrop for our summit, and we look forward to hosting you in this incredible city.
ABOUT US
Excellence through knowledge
Founded in 2013, we are globally recognized and leading event management company. Headquarters in heart of Europe with three overseas offices. At BINA with believe in empowerment through knowledge, our sole purpose at business is to design and deliver the best industrial conferences. Proudly we are specialized and experienced in delivering various niche conferences for Telecommunication, Finance, Banking, Insurance & Retail industry. Last year we served more than 1000 multinational companies throughout the Europe, our mission is to become number one conference organizer. We are young, energetic, focused, determined and dedicated to deliver the best customer experience to our clients.
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Don't just take our word for it
What they say about us
Interested in becoming a sponsor?
If your company is interested in sponsoring this event, we’d love to hear from you. Send us a quick email and we’ll get right back to you with some more information and our sponsorship brochure
Feel free to
Contact us

Manish Kailkhura
Head Business Development
manish.kailkhura@binaconf.com
LinkedIn

Kristína Zaťková
Operations Lead
kristina.zatkova@binaconf.com
LinkedIn

Karen Radley
Head of Production
karen.radley@binaconf.com
Linkedin