20th Annual · In person

21st & 22nd March 2024

ICEM Summit Berlin

International Customer Experience Management Summit

Knowledge partners

POWER OF CONNECTIONS

Whom will I meet there

Members of the Board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of Departments from the Banking, Pharmaceutical, Telecommunication, and Insurance involved in:

Limited offer

Early bird
registration discount

Get your access to Binaconf today
now with 20% off for first 50 tickets

WHATˇS INSIDE

Register early
to save 20% off your ticket

By registering early you get:

Ensure your spot is reserved
Gain access to exclusive content.
Gain access to digital libraries.
Get into our referral program.
Enjoy complimentary accommodation

WELCOME TO

Berlin

Welcome to Berlin, the capital city of Germany and the perfect location for our upcoming ICEM summit. Berlin is known for its exceptional range of landmarks, vibrant cultural scene, and unique way of life that balances a bustling energy with a relaxed atmosphere. The city is particularly renowned for its striking contrasts, where historical buildings coexist with modern architecture, seamlessly blending the past and present. We believe that Berlin’s dynamic and inspiring atmosphere makes it the ideal backdrop for our summit, and we look forward to hosting you in this incredible city.

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ABOUT US

Excellence through knowledge

Founded in 2013, we are globally recognized and leading event management company. Headquarters in heart of Europe with three overseas offices. At BINA with believe in empowerment through knowledge, our sole purpose at business is to design and deliver the best industrial conferences. Proudly we are specialized and experienced in delivering various niche conferences for Telecommunication, Finance, Banking, Insurance & Retail industry. Last year we served more than 1000 multinational companies throughout the Europe, our mission is to become number one conference organizer. We are young, energetic, focused, determined and dedicated to deliver the best customer experience to our clients.

1000

organized events

50

countries hosted our events

10

years of experience

Don't just take our word for it

What they say about us

“

I was awestruck by every conversation. This event brought customer experience to the forefront at various levels.
TelefonicaDirector Customer Experience

“

It was an honor to attend one of the most insightful events of the year. I suggest that you approach this in a way that will allow you to absorb and effectively use the information.
SEBHead of region Baltic Countries

“

Thoroughly enjoyed the whole experience, absolutely delighted to be a part of such a stupendous conference!
ABN Amro BankDirector Contact Center

“

Informative and Insightful, worth the time spent!.
Austrian TelecomVice President Customer Interaction

“

Excellent line of speakers, panels, informative agendas, case studies. A fabulous opportunity to learn from the best!
Royal Bank of ScotlandDirector Customer Operations

“

Hands down, one of the finest CX events! A wonderful opportunity to exchange ideas with diverse and bright minds.
ING BankHead of Division

Interested in becoming a sponsor?

If your company is interested in sponsoring this event, we’d love to hear from you. Send us a quick email and we’ll get right back to you with some more information and our sponsorship brochure

Learn more about sponsorship

Feel free to

Contact us