Virtual events

As remote work and digital transformation continue to gain momentum, virtual events play a crucial role in providing exceptional keynote speeches, panel discussions, and interactive workshops covering various topics, valuable insights, practical strategies, and opportunities for networking and collaboration.

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ICEM Summit London 2023

ICEM Summit London

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About us

Excellence through knowledge

Founded in 2013, we are globally recognized and leading event management company. Headquarters in heart of Europe with three overseas offices. At BINA with believe in empowerment through knowledge, our sole purpose at business is to design and deliver the best industrial conferences. Proudly we are specialized and experienced in delivering various niche conferences for Telecommunication, Finance, Banking, Insurance & Retail industry. Last year we served more than 1000 multinational companies throughout the Europe, our mission is to become number one conference organizer. We are young, energetic, focused, determined and dedicated to deliver the best customer experience to our clients.

1000

organized events

50

countries hosted our events

10

years of experience

Don't just take our word for it

What they say about us

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Very good selection of topics, very interactive. Very good location.
TelefonicaDirector Customer Experience

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Many insights and important topics. Good venue, well organized.
SEBHead of region Baltic Countries

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Great event, nice friendly staff from Bina. Useful agenda, interesting format, significant contacts within participants and speakers. Unchangeable Experience!!
ABN Amro BankDirector Contact Center

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There are very good and relevant speakers with the experience and expertise which is very appropriate. Having presentations in USB stick is great!
VodafoneDirector International Sales and Marketing Operations

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The topics and discussions were of high level and really useful.
TurkcellDirector Customer Relations

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Very good meeting with overall very relevant topics. Good opportunity to discuss, share experience and get connected.
Citi BankMember of board

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Very enjoyable and extremely thought-provoking discussions in a very interactive group.
TelecomMember of Board Orange

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All speakers were very good, interesting discussions, interesting topics, perfect!
T-MobileVice President Customer Experience

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Interesting topics and good organization, good participants!
Austrian TelecomVice President Customer Interaction

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This was my first ICEM Conference. I was amazed by the diversity of research topics on CX. I enjoyed networking with peers from cross industry, as well as those from different countries.
Royal Bank of ScotlandDirector Customer Operations

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'Hot topics, fantastic speakers and lovely audience, & great location, I had great time thank you very much for the invitee. Looking forward to meeting you all next year. All the best!
ING BankHead of Division

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