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Very good selection of topics, very interactive. Very good location.

TelefonicaDirector Customer Experience

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Many insights and important topics. Good venue, well organized.

SEBHead of region Baltic Countries

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Great event, nice friendly staff from Bina. Useful agenda, interesting format, significant contacts within participants and speakers. Unchangeable Experience!!

ABN Amro BankDirector Contact Center

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There are very good and relevant speakers with the experience and expertise which is very appropriate. Having presentations in USB stick is great!

VodafoneDirector International Sales and Marketing Operations

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The topics and discussions were of high level and really useful.

TurkcellDirector Customer Relations

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Very good meeting with overall very relevant topics. Good opportunity to discuss, share experience and get connected.

Citi BankMember of board

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Very enjoyable and extremely thought-provoking discussions in a very interactive group.

TelecomMember of Board Orange

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All speakers were very good, interesting discussions, interesting topics, perfect!

T-MobileVice President Customer Experience

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Interesting topics and good organization, good participants!

Austrian TelecomVice President Customer Interaction

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This was my first ICEM Conference. I was amazed by the diversity of research topics on CX. I enjoyed networking with peers from cross industry, As well as those from different countries''

Royal Bank of ScotlandDirector Customer Operations

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'Hot topics, fantastic speakers and lovely audience, & great location, I had great time thank you very much for the invitee. Looking forward to meeting you all next year. All the best!

ING BankHead of Division